Frequently Asked Questions
Have a question about GarbageDay? Well, you've come to the right place.
What is GarbageDay?
GarbageDay is a reminder service that will help you remember your garbage to-do list! Wish you remembered to get your bins out on time? Wish you remembered when the next yard waste day was? Schedule changes due to stat holidays? Well, with GarbageDay, you’re in good hands!
Interested? Sign up here.
We’ll send you timely reminders when it’s garbage, recycling, or even Christmas tree pickup day. We’ll even share the latest tips on how to be more environmentally conscious through our blog, and we’ll notify you when local and/or eco-friendly deals are available!
GarbageDay is owned and operated by RBC Ventures, a subsidiary of RBC Royal Bank, and we’re thrilled that they believe in our vision! At RBC Ventures, we’re going beyond banking to solve problems and transform the way you life your life.
Is this reminder service free?
Our reminder service is absolutely free! Like, $0. Zero. Any catch? The only one is: we provide you with local offers from brands we partner with, so that you can enjoy our service for free! Other than that, nothing really.
Sign up today for a cleaner and greener tomorrow.
I work for the city, how do I find out more about GarbageDay or partner with you?
We love hearing from municipalities, especially on ways we can work together to help amplify waste diversion efforts as much as we can! We love staying up-to-date with municipalities and align with municipal websites to ensure information is current. Want to connect? You can send us a quick message here.
I’d love to receive a reminder that you don’t offer. What can I do?
You can send us a quick message and we’ll look into your request! We love when our amazing users give us new ideas.
Does RBCx Ventures or RBC store user location data?
We take the privacy of our users very seriously, and we are strongly committed to being transparent and explicit around user consent. User location data is only collected and stored for the specific purposes outlined in the GarbageDay terms and conditions.
Does GarbageDay share user data with merchant partners?
We take the privacy of our users very seriously, and we are strongly committed to being transparent and explicit around user consent. We never provide personal data to external partners except in cases where the user has expressly consented. If users choose to take advantage of a local merchant offer promoted through GarbageDay, we only share the total number of users who visited a particular location to access the offer. This information is shared on an anonymized, aggregate basis.
Why are you pushing merchant offers to users?
Since launching our services, we have received feedback from users on how we can make their lives even easier and add more value. We’ve partnered with select merchants to provide our users with special offers (perks). In return, our merchant partners pay us to distribute such offers to our users, allowing us to provide this service free-of-charge to all.
Can I provide feedback and let you know what I want to see?
We love hearing from you! Email us at care@garbageday.com for any questions, feedback, or even if you just want to chat.
What cities do you service?
We service a growing number of towns and cities across 31 Regional Municipalities! Here is a list of the Collection Regions we provide waste reminders for. If you see the Regional Municipality that manages your waste collection, that means we’ve got you covered.
If you don’t see your Municipality below, you can still sign up for GarbageDay. We are working to expand to more cities across Canada. If you pre-register by completing the sign-up form, we will email you when we launch in your city.
- Ajax
- Aurora-Newmarket
- Barrie
- Burnaby
- Calgary
- Edmonton
- Guelph
- Halton Region
- Hamilton
- Kingston
- London
- Markham
- Niagara Region
- Oshawa
- Ottawa
- Peel Region
- Pickering
- Port Coquitlam
- Richmond
- Richmond Hill
- Simcoe County Region
- Stouffville
- Surrey
- Toronto
- Vancouver
- Vaughan
- Waterloo (Kitchener, Waterloo & Cambridge)
- Whitby
- Windsor
- Winnipeg